2005 Terms & Conditions
General Conditions: The Pleasant Holidays, LLC (hereinafter “Pleasant Holidays”) AirPass (hereinafter “PASS”) is valid for unlimited select travel on Pleasant Holidays’ scheduled service program with ATA Airlines (hereinafter “ATA”) on which Pleasant Holidays has pre purchased block space, on direct flights from Los Angeles and San Francisco To Hawaii, or from Hawaii To Los Angeles and San Francisco (Pleasant Holidays reserves the right to substitute air carrier at no additional charge to member) during the 2005 calendar year. Pleasant Holidays reserves the right to cancel the program at any time with sixty (60) days written notice sent to the Member at the address provided by the Member on the PASS application. If the PASS program is cancelled, all Members must complete their booked flights within the sixty (60) day notice period. The last day of the sixty (60) day cancellation period is the “Cancellation Date.” If Pleasant Holidays cancels the program, all PASS customers will receive a prorated refund based on the number of days between the Cancellation Date and December 31, 2005. Individuals who purchase a 2005 PASS are referred to herein as “Member.”
Cost: The cost of the 2005 PASS is $2,499.00 per person for individuals who purchased a PASS for calendar year 2004. The cost includes departure taxes, Passenger Facility Charges, fuel surcharges and segment taxes. For any person who was not a holder of a PASS for the year 2004, the cost of the 2005 PASS is $2,799.00 per person. Full payment for each PASS is required at time of application. If paying by check, the check must be made payable to “Pleasant Holidays, LLC.” The PASS must be issued in the Member’s name and must appear on the PASS air travel card exactly as it is printed on a valid driver’s license, passport or other photo ID accepted as a form of identification by ATA (hereinafter “Photo ID”). The PASS card must be signed by the individual Member prior to travel. The PASS air travel card is non-transferable, and if any use of the PASS is made or attempted to be made by anyone other than the Member, the PASS will be confiscated and cancelled. Use of a PASS by any person other than the Member to whom the PASS was issued constitutes fraud and theft and will be prosecuted. If a Member’s PASS air travel card is lost or stolen, a $50 fee will be charged to re-issue the PASS card. The 2005 PASS is good for inclusive travel from January 1, 2005 through December 31, 2005. However, certain blackout periods will apply as specified below.
Blackout Dates: The following dates are NOT available for travel by PASS members:
If seats on ATA flights in the blackout periods become available, Members will be permitted to utilize standby status in accordance with ATA’s standby policies then in effect and as amended from time to time by ATA. ATA seats are limited on weekend flights and during the summer months of June, July and August.
Reservations: Reservations for PASS travel can be made no earlier than 90 days prior to departure for weekend and peak season travel (Mar, Jun – Aug). Midweek travel reservations can be made at any time. One-way travel is allowed. The available number of PASS seats per flight is limited. Some flights may be sold out prior to departure and will not be available for booking. The months of March and June – August will have approximately ˝ the inventory available for AirPass seats as the other months of 2005. The PASS air travel card entitles Member to unlimited standby travel on ATA. Normal check-in and standby procedures, as amended from time to time by ATA, apply. Photo ID will be required at check-in.
Reservations made on the AirPass web site (www.pleasantholidays.com/airpass) will not be charged a reservation service fee. Reservations made through the call center will be charged a $10 per passenger per booking nonrefundable reservation service fee. The service fee will be charged at time of booking.
Tickets: All PASS flights will be E-ticketed. A confirmation / itinerary will be mailed or E-mailed once the reservation is made. That document along with the required appropriate government issued photo ID will be all that is necessary for travel documentation, unless ATA subsequently imposes additional travel documentation.
Changes & cancellations:
· Changes and cancellations made seven (7) days or less prior to the departure date or after travel has commenced will be charged a $60 none-refundable service fee per passenger. Changes and cancellations made between 8 and 30 days prior to departure will be charged a $30 non-refundable service fee per passenger. The fee will be charged at the time of cancellation or change. You must pay these fees prior to being allowed to book another flight using the PASS.
· Member agrees to advise Pleasant Holidays’ Reservation Department of cancellation of all bookings as early as possible prior to the departure date. If Member has not cancelled and misses the confirmed flight, it will be counted as a “no-show”.
· Members will lose advance booking privileges after three (3) “no show” occurrences. Member will continue to be eligible for ATA flights on a standby basis only for the remainder of the calendar year.
· If flights are made, changed or canceled by a person you have designated as having permission to do so for you, you will be subject to those changes, cancels and associated fees.
· Any PASS member found to have booked standard air only inventory and purchased any Pleasant Protection Plan and then canceled the seat within eight days prior to the departure will have their PASS revoked.
Multiple Reservations: Multiple same travel day reservations, conflicting or overlapping reservations (IE same direction two days apart) are not permitted and will be cancelled without notice.
Sales to Minors: Sale of the PASS to minors (persons under 18 years of age) is not permitted. Signatories to the Terms & Conditions must be 18 years or older. If one or more of the PASSes are for the benefit of minors, the minor’s parent or legal guardian must sign on their behalf. Unaccompanied minors are presently defined by ATA as children age 12 or younger. ATA has restrictions and limitations regarding travel by minors. If a Member purchases a PASS for a minor and the minor travels without the minor’s parent or legal guardian, travel arrangements must comply with ATA’s guidelines for such travel. You may review ATA’s guidelines at http://www.ata.com/flifo/beforeyoufly.html#special. There is also an additional charge levied by ATA for each unaccompanied minor. This additional charge is not included in the price of the PASS and must be paid by the Member in advance of the travel and in accordance with the policies of ATA then in force.
Refunds: Full refunds on the entire cost of PASS (minus a $50 processing fee) are allowed within 14 days of the date cards are mailed, provided customer requests the refund in writing and returns the unused PASS air travel card. Once the Member has traveled using with the PASS, or 15 days after the PASS air travel card is mailed, the total cost becomes non-refundable.
Please keep this copy of the terms and conditions for your records.